Refund policy

We offer a full refund on items that arrive incorrect or defective. We would prefer to replace the incorrect or defective item(s) at no cost to you, but we are also happy to issue a full refund for the item.

To report a problem with an order, please contact us with your name, order #, and a brief description of the issue. You can also call our store phone at 704-980-9205 if you are unable to send e-mails.